All You Need To Know
frequently asked questions
Free downloads are unlimited. However, each premium template file is charged per download. On the other hand, if there is an issue with the actual file or download, do not hesitate to let us know. Of course we will send you another download.
Simply click the support link below and report your requested changes. Tell us the changes, the priority level and requested done by date. Typically we get changes done within 48 hours. However anything urgent will be treated as such.
Office hours are 9am-5pm and all requested changes are required to be submitted online. If for any reason, your site crashes, we probably will know about it before you do. But if thatʻs not the case, feel free to reach out. Our inbox is constantly monitored.
Just submit the ticket below and we are happy to help. We offer all sorts of virtual service and please checkout our custom hourly rates. If itʻs a little out of our wheel house, we will tell you that straight away.
"Your Small Business is our small business."
We Appreciate Each Customer Account.
As a small business, we appreciate every single customer account. Donʻt hesitate to reach out with questions. Weʻre happy to help in anyway we can. This email is constantly monitored and you will receive a response shortly. Office hours are 9am to 5pm, Hawaii Standard Time as shown on Google My Business. However, you may submit a work ticket here, or feel free to email after hours. The email is checked outside of work hours and any emergency will be handled appropriately and with quality service. Once again, feel free to ask any questions you may have, and thank you again for your business.